Grey Heart Spinel Necklace

• First of all, we have to know our gemstones before we start cleaning.
• Sensitive gemstones like Pearl, Amber, Emerald, Opal, and seriously soiled jewelry should be cleaned by a professional.
• Clean in a secure location, not the rim of a sink where a piece may slip down the drain.
• Use only a very soft brush, never sharp or hard objects, to gently scrub inside and outside of jewelry and remove dirt or particles, especially under the stones.
• Wash your jewelry lightly with soapy water or commercial jewelry cleaner often; lotions, soaps, and skin oils alter the optical properties of diamonds and gemstones, causing them to look dull. 
• When you've finished scrubbing, rinse in warm running water, shake or blow on the jewelry piece to remove excess liquid, then gently polish with a jewelry cleaning cloth.

Regarding our items that would require an exchange for better-fit wear, we will accept an exchange for the same design if the item is sent back to us, in the original packaging and prepaid delivery charges, within 7 days of receiving it. The jewelry must arrive unworn, in pristine condition, in the original packaging, and with the receipt. Please email us at yangonlittlegems@gmail.com to notify us of your decision.

For more information please see Customer Care.